AGB

General terms and conditions

These general terms and conditions of business and delivery apply to orders:

1. Swiss laws apply, the most important in brief:

2. Conclusion of contract: Purchase contracts are concluded by the customer's order, unless we object.

3. Prices
3.1 Switzerland and Lichtenstein: Including VAT, vrG etc., excluding shipping costs.
3.2 Outside Switzerland and Lichtenstein: Excluding VAT, shipping costs and any other fees (e.g. customs, customs clearance).

4. delivery time, delivery, dispatch
4.1 Switzerland and Lichtenstein: Delivery according to the delivery times indicated in the shop.
4.2 Outside Switzerland and Lichtenstein: On request, or according to the selected shipping option.
4.3 Claims for damages for late delivery are not provided.

5. right of return, refusal of acceptance
5.1 right of return:
As far as articles are still unused, we take these back within 14 days against refund of the purchase price (in original packaging). This applies to our standard range (our stock items), Excluded from an exchange are: "personalised items, promotions and fabric masks".
. Please refer to our return policy.
5.2 Refusal of acceptance:
If a buyer does not accept purchased goods, we are entitled to claim damages and reimbursement of expenses.

6. warranty, exclusion of liability
6.1 The statutory periods, conditions and manufacturer's warranty apply according to the bring-in principle.
6.2 Please report obvious defects immediately, otherwise claims are excluded.
6.3 Further claims of the buyer are excluded.

7. use of customer data
processing in accordance with data protection principles. We will not pass on your data.

8. payment, delay of payment, retention of title
Interest on arrears and costs incurred may be charged. Delivered goods remain our property until full payment.
If payment is made by invoice, the invoice must be paid within the specified period. We reserve the right to obtain credit checks on the customer and in this respect are entitled to pass on customer data to third parties. In the event of a delay in payment, interest on arrears of 5% per annum will be charged, as well as reminder fees of CHF 10 for the first reminder and CHF 15 for the second reminder. In the event of a delay in payment, we are entitled to assign the claim to a third party or to commission the collection of the claim, with costs for the customer.

9. Place of jurisdiction, partial invalidity, applicable law
9.1 Swiss law shall apply. Place of jurisdiction in the event of legal disputes: Ordinary courts of the Canton of Bern.
9.2 These terms and conditions apply exclusively.
9.3 Changes in the design or technical area, as well as errors in description, images or prices are reserved.

Shipping

COUNTRIES TO BE SHIPPED TO

Standard shipping costs

Switzerland CHF 9.00

EuropeCHF 39.00

Rest of the world CHF 58.00

SPECIAL NOTES ON SHIPPING TO FOREIGN COUNTRIES:

Deliveries abroad may be subject to customs duties, taxes and fees, which are not included in the total price shown.

Cancellation policy

Cancellation policy

Consumers have a fourteen-day right of withdrawal. Excluded from an exchange are: "personally designed articles (hunter, ibex, etc.), promotions and fabric masks".

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Mase Skateboarding, Worblentalstrasse 32, Postfach, 3063 Ittigen, Switzerland, info@maseskateboarding.com) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Model cancellation form

(If you want to cancel the contract, please fill out this form and send it back).

- To: Mase Skateboarding, Worblentalstrasse 32, Postfach, 3063 Ittigen, Switzerland, info@maseskateboarding.com

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of consumer(s)

- Signature of consumer(s) (only in case of paper communication)

- Date(s)

(*) Delete where inapplicable.

Privacy policy

Theperson responsible for data processing is:
Mase Skateboarding

Worblentalstrasse 32

Postfach

3063 Ittigen
Switzerland

info@maseskateboarding.com

Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. access data and hosting

You can visit our website without providing any personal information. Each time you visit a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our online presence. In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, this serves to protect our legitimate interests in the correct presentation of our online presence, which are outweighed by a weighing of interests. All access data is deleted at the latest seven days after the end of your visit to the site.

Hosting services by a third party provider
As part of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. All data collected in the course of using this website or in forms provided for this purpose as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. e-mail newsletter

E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

The newsletter is sent as part of a processing on our behalf by a service provider to whom we pass on your e-mail address for this purpose. This service provider is located within a country of the European Union or the European Economic Area.

3 Cookies and web analysis

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimised presentation of our offer, which prevail in the context of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. This can be found for each browser at the following links:

Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™

If cookies are not accepted, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics for website analysis. The web analytics service is provided by Google Ireland Limited, a company incorporated and operated under the laws of Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland(www.google.de). This serves to protect our legitimate interests in an optimised presentation of our offer, which outweigh our interests in the context of a balancing of interests, in accordance with Art. 6 (1) p. 1 lit. f DSGVO. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. After the end of the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser plugin, you can <a href=""javascript:gaOptout()"">click this link</a> to prevent the collection by Google Analytics on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you must click the link again.

In addition, this website uses Google Signals. This is an extension function of Google Analytics that enables so-called "cross-device tracking". This means that if your internet-enabled devices are linked to your Google account, Google can generate reports on usage behaviour (in particular cross-device user figures), even if you change your terminal device. For this purpose, Google will use data if you have activated the "personalised advertising" setting in your Google account.
This serves to protect our legitimate interests in an optimised presentation of our offer, which prevail in the context of a balancing of interests, in accordance with Art. 6 (1) p. 1 lit. f DSGVO.
We do not process personal data in this respect; we only receive statistics compiled on the basis of Google Signals.
You can deactivate the "personalised advertising" setting in your Google account at any time, and thus object to collection by Google Signals.

4. online marketing

Google Ads Remarketing
We use Google Ads to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie is set by Google when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and on the basis of the pages you have visited. This serves to protect our legitimate interests in an optimal marketing of our website, which outweigh our interests in the context of a balancing of interests according to Art. 6 para. 1 p. 1 lit. f DSGVO. After the end of the purpose and the end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.

Any further data processing will only take place if you have consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize ads you see on the web. In this case, if they are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define targeting lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data in order to form target groups.

Google Ads is an offering of Google Ireland Limited, a company incorporated and operated under the laws of Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland(www.google.de).
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the remarketing cookie via this link. In addition, you can find out more about the setting of cookies and make settings for this at the Digital Advertising Alliance.

BingAds Remarketing
We use BingAds to advertise this website in Bing, Yahoo and MSN search results and on third-party websites. To do this, a cookie is automatically set when you visit our website, which automatically enables interest-based advertising using a pseudonymous cookieID and based on the pages you visit. This serves to protect our legitimate interests in the optimal marketing of our website, which are overriding in the context of a balancing of interests, in accordance with Art. 6 (1) p. 1 lit. f DSGVO. After the end of the purpose and the end of the use of BingAds Remarketing by us, the data collected in this context will be deleted.

BingAds is an offer of the Microsoft Corporation(www.microsoft.com). Microsoft Corporation has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the remarketing cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings in this regard.

Google Maps
This website uses Google Maps to visually display geographical information. Google Maps is a service provided by Google Ireland Limited, a company incorporated and operated under the laws of Ireland, with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland(www.google.de). This serves to protect our legitimate interests in an optimised presentation of our offer and easy accessibility of our locations, which outweigh our interests in the context of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f) DSGVO.
When using Google Maps, Google transmits or processes data on the use of the Maps functions by website visitors, which may include in particular the IP address and location data. We have no influence on this data processing.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
To deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the Java Script function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
Further information on data processing by Google can be found in Google's privacy policy. The terms of use for Google Maps contain detailed information about the map service.
Data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 DSGVO, which you can view here.

Bing Maps
This website uses Bing Maps to visually display geographical information or to provide a route planner. Bing Maps is operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA (hereinafter: Microsoft). This serves to protect our legitimate interests in an optimised presentation of our offer and easy accessibility of our locations, which outweigh our interests in the context of a balancing of interests, in accordance with Art. 6 Para. 1 lit. f) DSGVO.
When using Bing Maps, Microsoft transmits or processes data on the use of the Maps functions by website visitors, which may include the IP address in particular. The website operator has no influence on this data processing.
Microsoft is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
To deactivate the Bing Maps service and thus prevent data transmission to Microsoft, you must deactivate the Java Script function in your browser. In this case, Bing Maps cannot be used or can only be used to a limited extent.
Further information about data processing by Microsoft can be found here. The terms of use of Bing Maps contain detailed information about the map service.

Google reCAPTCHA
To protect against misuse of our web forms and spam, we use the Google reCAPTCHA service in the context of some forms on this website. Google reCAPTCHA is an offer of Google Ireland Limited, a company registered and operated under the laws of Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.(www.google.de). By verifying a manual input, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. In accordance with Art. 6 (1) sentence 1 lit. f DSGVO, this serves to protect our legitimate interests in the protection of our website against misuse and in a trouble-free presentation of our online presence, which outweigh our interests in the context of a balancing of interests.

Google reCAPTCHA uses, by means of a code embedded in the website, a so-called JavaScript, in the context of the verification, methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website, including your IP address, is usually transferred to a Google server in the USA and stored there. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
A readout or storage of personal data from the input fields of the respective form does not take place.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Please note that this may restrict the functionality of our website for your use.

Further information on Google's data protection policy can be found here.

5 Social Media

For the purpose and scope of data collection and the further processing and use of data by the providers on their pages, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the privacy notices of the providers:

Our online presence on Facebook, Youtube, Instagram

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We provide information there about our products and ongoing special promotions.
When visiting our online presences on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used on your terminal device for this purpose. In these cookies, the visitor behaviour and the interests of the users are stored. This serves according to Art. 6 para. 1 lit. f. DSGVO, this serves to protect our legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties, which prevail in the context of a balancing of interests. If you are asked by the respective social media platform operators for consent (agreement) to data processing, e.g. by means of a checkbox, the legal basis for data processing is Art. 6 (1) lit. a DSGVO.
Insofar as the aforementioned social media platforms have their headquarters in the USA, the following applies: For the USA, there is an adequacy decision of the European Commission. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their sites, as well as a contact option and your rights and setting options in this regard to protect your privacy, in particular objection options (opt-out), please refer to the privacy notices of the providers linked below. Should you still require assistance in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/
Data processing is carried out on the basis of an agreement between jointly responsible parties pursuant to Art. 26 DSGVO, which you can view here.
Further information on data processing in the context of visiting a Facebook fan page (information on Insights data) can be found here.

Google/ YouTube: https://policies.google.com/privacy?hl=de

Instagram: https://help.instagram.com/519522125107875

Option to object (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Google/ YouTube: https://adssettings.google.com/authenticated?hl=de

Instagram: https://help.instagram.com/519522125107875

6. contact options and your rights

As a data subject, you have the following rights:

Pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
pursuant to Art. 16 DSGVO, the right to demand without undue delay the correction of incorrect or completion of your personal data stored by us;
in accordance with Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, insofar as the further processing is not prohibited.
- to exercise the right to freedom of expression and information;
- to comply with a legal obligation;
- for reasons of public interest; or
- is necessary for the assertion, exercise or defence of legal claims;
in accordance with Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, insofar as
- the accuracy of the data is contested by you;
- the processing is unlawful, but you object to its erasure;
- we no longer need the data, but you require it for the assertion, exercise or defence of legal claims, or
- you have objected to the processing in accordance with Art. 21 DSGVO;
pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
pursuant to Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.

Right of objection
Insofar as we process personal data as explained above in order to protect our legitimate interests, which are outweighed by our interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you will only have the right to object if there are grounds arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is for the assertion, exercise or defence of legal claims

This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.

INFORMATION ON DATA PROCESSING IN CONNECTION WITH GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the data controller on this website is located outside the European Economic Area or Switzerland, then Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google".

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of the website by the site visitor (including the shortened IP address) is usually transmitted to a Google server and stored there.

Google Analytics is used exclusively with the extension "_anonymizeIp()" on this website. This extension ensures anonymization of the IP address by shortening and excludes a direct personal reference. Through the extension, the IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The IP address transmitted by the corresponding browser within the scope of Google Analytics will not be merged with other Google data.

On behalf of the site operator, Google will use the accruing information to evaluate the use of the website, to compile reports on the website activities and to provide the site operator with further services related to the use of the website and the Internet (Art. 6 para. 1 lit. f DSGVO). The legitimate interest in the data processing lies in the optimization of this website, the analysis of the use of the website and the adaptation of the content. The interests of the users are sufficiently protected by the pseudonymisation.

Google LLC. offers a guarantee based on the standard contractual clauses to maintain an adequate level of data protection. The data sent and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 50 months. The deletion of data whose retention period has been reached takes place automatically once a month.

The collection by Google Analytics can be prevented by the site visitor adjusting the cookie settings for this website. The collection and storage of the IP address and the data generated by cookies can also be revoked at any time with effect for the future. The corresponding browser plugin can be downloaded and installed at the following link: https://tools.google.com/dlpage/gaoptout.

The site visitor can prevent the collection by Google Analytics on this website by clicking on the following link . An opt-out cookie will be set to prevent future collection of data when visiting this website.

For more information on Google's use of data, settings and opt-out options, please refer to Google's privacy policy(https://policies.google.com/privacy) and Google's advertising display settings(https://adssettings.google.com/authenticated).

RECAPTCHA

To protect your inquiries via Internet form, we use the service reCAPTCHA of the company Google LLC (Google). The query serves to distinguish whether the input is made by a human being or abusively by automated, machine processing. The query includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and further used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with any other data held by Google. The deviating data protection regulations of the Google company apply to this data. Further information on Google's privacy policy can be found at: https://policies.google.com/privacy?hl=de

AGB

Shipping

Cancellation policy

AGB

General terms and conditions

Shipping

COUNTRIES TO BE SHIPPED TO

​

SPECIAL NOTES ON SHIPPING TO FOREIGN COUNTRIES:

Cancellation policy

Privacy policy

INFORMATION ON DATA PROCESSING IN CONNECTION WITH GOOGLE ANALYTICS

RECAPTCHA